> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heliyos.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a file

> Returns one file's details: name, content type, size, kind and the resources it is attached to.
To download the file itself, use **Get a file download link**.

> [!NOTE]
>
> In the Heliyos MCP server: [`heliyos_files_get`](https://docs.heliyos.ai/mcp/tools/knowledge-base-and-files#heliyos-files-get).


## OpenAPI

````yaml /api-reference/openapi.json get /v1/platform/attachments/{id}
openapi: 3.0.3
info:
  title: Heliyos API
  version: 1.0.0
  description: >-
    The REST API for Heliyos, the AI operating system for revenue. Every request
    is scoped to the workspace that owns the API key. Responses are JSON in a `{
    meta, data }` envelope; errors use `{ message, error: { code, message,
    details } }`.
  contact:
    name: Heliyos support
    email: soham@heliyos.ai
    url: https://www.heliyos.ai
servers:
  - url: https://api-prod.heliyos.ai
    description: Production
security:
  - bearerAuth: []
tags:
  - name: Workspace
    description: >-
      The workspace your API key belongs to, and the log of credits it has used.
      Every other call in this API is scoped to this workspace.
  - name: Schemas
    description: >-
      Objects are your record types: companies, people, deal pipelines and any
      custom objects you add. Each object has fields, and a field's type decides
      what its records can hold.
  - name: Records
    description: >-
      Records are the rows of an object (base schema): companies, people, deals
      and custom objects. A record holds field values keyed by the object's
      field keys and links to other records.
  - name: Timeline
    description: >-
      The AI-written timeline of a company, person or deal: summary entries
      Heliyos writes on a schedule. For the exact change history see Activities,
      and for emails and meetings see Interactions.
  - name: Activities
    description: >-
      The change history of records and tasks: who created, changed or deleted
      what, and when. People, workers and the system each appear as the actor on
      the changes they make.
  - name: Interactions
    description: >-
      Email threads and meetings synced from connected mailboxes and calendars,
      linked to the people and companies they involve.
  - name: Notes
    description: >-
      Free-text notes, optionally linked to records, tasks and interactions.
      Notes show up on the timeline of every record they are linked to, and
      workers read them as customer memory.
  - name: Tasks
    description: >-
      Work items for people and workers, optionally linked to records. A task
      can be assigned to people, to workers, or both, and workers can be started
      on it directly.
  - name: Workers and runs
    description: >-
      Workers are the AI teammates of your workspace (the API calls them
      agents). Define what each one does and what starts it, ask Heliyos to do
      work, and follow every run, its steps and the reviews it waits on.
  - name: Reviews
    description: >-
      Reviews keep the team in control of consequential work. When a worker
      wants to send an email, change a deal, book a meeting, act in a connected
      app or needs a person's answer, the action waits as a review until someone
      approves or rejects it.
  - name: Scouts
    description: >-
      Scouts watch companies and the web for events such as funding rounds,
      product launches, leadership changes or press coverage, and record each
      finding as a signal. A workspace Scout defines what to look for; company
      Scouts are its copies running on individual companies.
  - name: Signals
    description: >-
      Signals are what Scouts find: one event, such as a funding round or a new
      executive, with a summary, its sources and the company it is about. New
      signals are unread until you mark them read.
  - name: Watchlist
    description: >-
      The watchlist is the set of companies your workers monitor. Each watched
      company uses one Watcher from your plan: the workers keep it enriched,
      pull in its emails and meetings, and run Scouts on it.
  - name: Knowledge base
    description: >-
      What your workers know about the business: the business context, four
      fixed texts (products, pain points, value proposition, qualification
      criteria) and any custom entries your team adds. Workers read it on their
      next run. Files your workers read live under Files, with kind
      `knowledge_base`.
  - name: Files
    description: >-
      Knowledge base files that workers read, and files attached to records,
      tasks and other resources. The API calls them attachments. Uploading takes
      three calls: get an upload URL, send the bytes to it, then create the
      file.
  - name: Labels
    description: >-
      Label groups that sort your email threads, for example Intent or Pricing
      questions. Heliyos files each classified thread under a group, and each
      group holds the more specific labels it brings together. The API calls
      them classification labels.
  - name: Team
    description: >-
      The people in your workspace and their roles: joined members and pending
      invitations. Inviting someone sends them an email.
  - name: Notification settings
    description: >-
      Which workspace events send notification emails, how often, and to whom.
      There is one settings document per workspace, shared by everyone in it.
paths:
  /v1/platform/attachments/{id}:
    get:
      tags:
        - Files
      summary: Get a file
      description: >-
        Returns one file's details: name, content type, size, kind and the
        resources it is attached to.

        To download the file itself, use **Get a file download link**.
      operationId: getAttachment
      parameters:
        - name: id
          in: path
          required: true
          schema:
            type: string
            pattern: ^[0-9a-fA-F]{24}$
          description: The file's id.
          example: 6729c0d4e5f6a7b8c9d0e1f2
      responses:
        '200':
          description: The file.
          content:
            application/json:
              schema:
                type: object
                required:
                  - meta
                  - data
                properties:
                  meta:
                    type: object
                    required:
                      - message
                    properties:
                      message:
                        type: string
                        description: A human-readable summary of the result.
                  data:
                    $ref: '#/components/schemas/File'
              example:
                meta:
                  message: Attachment fetched successfully.
                data:
                  _id: 6729c0d4e5f6a7b8c9d0e1f2
                  organizationId: 66a0f1e2d3c4b5a697887766
                  fileName: sales-playbook.pdf
                  fileSize: 1048576
                  mimeType: application/pdf
                  url: >-
                    https://example-bucket.s3.amazonaws.com/66a0f1e2d3c4b5a697887766/1762248700000-sales-playbook.pdf
                  storageProvider: S3
                  storageKey: 66a0f1e2d3c4b5a697887766/1762248700000-sales-playbook.pdf
                  description: How we qualify and price enterprise deals.
                  isKbFile: true
                  relationships:
                    - objectId: 66a0f1e2d3c4b5a697887766
                      objectType: organization
                  metadata:
                    created:
                      at: '2026-11-04T09:35:00.000Z'
                      by: 66a0f1e2d3c4b5a697881111
                    updated:
                      at: '2026-11-04T09:35:00.000Z'
                      by: 66a0f1e2d3c4b5a697881111
        '400':
          description: Validation failed
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
        '401':
          description: Unauthenticated
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
        '404':
          description: 'NOT_FOUND: no file with this id in the workspace.'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
        '429':
          description: Rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
components:
  schemas:
    File:
      type: object
      properties:
        _id:
          $ref: '#/components/schemas/ObjectId'
        id:
          allOf:
            - $ref: '#/components/schemas/ObjectId'
          description: The same value as `_id`. Present in list results only.
        organizationId:
          allOf:
            - $ref: '#/components/schemas/ObjectId'
          description: The workspace the file belongs to.
        fileName:
          type: string
          description: The file's display name, as sent when the file was created.
        fileSize:
          type: integer
          description: Size in bytes, as sent when the file was created.
        mimeType:
          type: string
          description: The content type, for example `application/pdf`.
        url:
          type: string
          description: >-
            Where the file is stored. To download the file, use Get a file
            download link.
        storageProvider:
          type: string
          description: The storage provider recorded when the file was created.
        storageKey:
          type: string
          description: The file's storage key, inside your workspace's folder.
        description:
          type: string
          description: An optional description. Absent when none was sent.
        isKbFile:
          type: boolean
          description: >-
            `true` for a knowledge base file (workers read it), `false` for a
            file attached to a resource.
        relationships:
          type: array
          description: The resources the file is attached to. Not hydrated.
          items:
            $ref: '#/components/schemas/FileLink'
        metadata:
          $ref: '#/components/schemas/AuditMetadata'
    ErrorEnvelope:
      type: object
      required:
        - message
        - error
      properties:
        message:
          type: string
          description: Same as error.message.
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - VALIDATION_FAILED
                - UNAUTHENTICATED
                - FORBIDDEN_ACTION
                - NOT_FOUND
                - RATE_LIMITED
                - CONFLICT
                - INTERNAL
            message:
              type: string
            details: {}
    ObjectId:
      type: string
      pattern: ^[0-9a-fA-F]{24}$
      description: A 24-character hexadecimal id.
      example: 66f1a8c3e4b0a1b2c3d4e5f6
    FileLink:
      type: object
      description: A resource the file is attached to.
      properties:
        objectId:
          allOf:
            - $ref: '#/components/schemas/ObjectId'
          description: >-
            Id of the linked record, task, interaction, or of the workspace
            itself for a knowledge base file.
        schemaId:
          allOf:
            - $ref: '#/components/schemas/ObjectId'
          description: >-
            The linked record's object (base schema). Absent for links that are
            not records.
        objectType:
          type: string
          description: >-
            What the link points at: `company`, `people`, `deal` or a custom
            object's type for a record, `task`, `note`, `comment`,
            `interaction`, or `organization` for a knowledge base file.
          example: company
    AuditMetadata:
      type: object
      description: Who created and last changed the resource, and when.
      properties:
        created:
          type: object
          properties:
            at:
              $ref: '#/components/schemas/Timestamp'
            by:
              allOf:
                - $ref: '#/components/schemas/ObjectId'
              description: Id of the user (or the API key's owner) who created it.
        updated:
          type: object
          properties:
            at:
              $ref: '#/components/schemas/Timestamp'
            by:
              allOf:
                - $ref: '#/components/schemas/ObjectId'
              description: Id of the user who last changed it.
    Timestamp:
      type: string
      format: date-time
      description: An ISO 8601 date-time in UTC.
      example: '2026-11-04T09:30:00.000Z'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        A workspace API key, sent as `Authorization: Bearer heliyos_...`. Create
        one in Heliyos under Settings → API keys. A key acts as a workspace
        admin in the one workspace it was created in.

````

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